Many users complained that WhatsApp closes automatically in Android or iPhone, Android phone or on other mobile phones. Scenarios like WhatsApp crashes on startup on iPhone, after iOS 12.1.2/12 update, when loading earlier messages, while opening chat, when opening contact, when using ART (Android Run Time) etc. could happen when you want to install and use WhatsApp Messenger on your smartphone.
So how do I repair my WhatsApp if it crashes? In this article, we will offer you some solutions on how to overcome WhatsApp crash issue, including WhatsApp 2.16.5 crashes and the new WhatsApp 2.17.20 crashes.
How to Fix the Issue that WhatsApp Crashes in iOS and Android
Below are the solutions that most WhatsApp users have tried when the WhatsApp crashes on their cell phones. You can pick out any of them to solve your WhatsApp crash issue according to the platforms including to fix WhatsApp forced close on iOS devices (iPhone Xs/xs max/x/8/8 Plus/7/7Plus/SE/6s/6s Plus/6/6 Plus, iPhone 5s), to fix WhatsApp crashing for Android phone (Samsung, HuaWei,HTC, LG, Motorola, Google, Sony, Asus, etc.) and Windows Phone, etc. WhatsApp gets closed automatically is never a big deal.
1. Reinstallation of WhatsApp (for All Smartphones)
The easiest way to recover WhatsApp when crashed on your smartphone, whether it is an iPhone, an Android phone, a Windows Phone, Symbian/BlackBerry or any other supported phones, is to delete/remove the WhatsApp program and do a fresh install (known as reinstallation).
Reinstallation will erase all your chat history. So, you can use a third-party tool, to backup WhatsApp messages and photos before reinstallation.
Download WhatsApp Backup Tool for iOS Devices
Download WhatsApp Backup Tool for Android Devices
Then download the newest WhatsApp from Apple, Free Download >>
2. Adjustment of Facebook on iPhone
If your iPhone WhatsApp crashes all of a sudden, that is most likely because you have recently installed the latest Facebook app and enabled contact sync between the Facebook app and you phone Address Book. To solve the crash problem, you need to disable Facebook sync and Facebook photo sync. Open the Facebook app, go to "Settings" > Enter your Facebook email and passwor > Turn off contact sync to adjust the settings of Facebook.
If WhatsApp still crashes when you are trying to have a chat with a specific contact, delete a picture for that contact from the iPhone Address Book (or remove pictures for all contacts in your Address Book with the ones you have WhatsApp chats).
3. Update to the Latest Android Version on Android Phone When WhatsApp Keeps Crashing
WhatsApp crashes on startup due to a bug in Android, which cause WhatsApp could not be installed in Android Run Time (ART) on Android 4.4. You can fix this issue by updating to the latest Android OS, say the 7.1, 7.0, 6.0, 5.0, 4.4.1, 4.4.2 and more.
4. Restart WhatsApp App for Many Times
You can try to restart the WhatsApp app for several or even dozens of times when it crashes either in your iPhone, Android smartphone, Blackberry, Nokia, Windows Phone etc.
Close your WhatsApp application from the task bar (double press the Home button to bring up the task bar, tap the app for about 3 seconds and you should see a small "X" on the application. Press that "X" to close WhatsApp).
Open the WhatsApp app and wait for it to load. Close it again.
Repeat the above 2 operations for many times until you relaunch WhatsApp works normally.
5. Reset All Settings on iPhone
We know that reset all settings on iPhone is an effective way to fix many problems, including the app crashing. Thus, you are recommended to take this step if the above methods failed to help you get out of the dilemma. Here are the steps to do it:
Open "Settings" app on your iPhone, tap "General". Then choose "Reset" and click "Reset All Settings". Confirm the action to finish this procedure. Your device will reboot itself and then you can open the WhatsApp to check if it still crashes.
6. Fix WhatsApp Crashing on iPhone without Data Loss
For iPhone users who are still having this problem, there are likely something wrong with the iPhone system. Normally a force restart can help to fix minor glitches, but not all. That's why you should try Any iOS System Repair - an easy and effective iPhone system repair tool to fix many crashing issues and stuck problems without losing current data. You can download this software for free on your Windows or Mac and then follow the steps below to repair operating system.
Run Any iOS System Repair on your computer and connect iPhone. Click "Repair Operating System" once the device is detected.
Follow the onscreen instruction to proceed. When enter the firmware download page, click "Download".
Once the firmware is downloaded successfully on your computer, click "Start Repair" to repair iOS.
By far, we've shown you different ways to fix WhatsApp crash on iPhone and Android phones with detailed steps. I hope you can solve your problem successfully with the above methods. If you have other iPhone system problems like iPhone stuck on recovery mode, iPhone won't turn on, iPhone frozen on apple logo screen, please contact us at any time and we'll try our best to help you out.