How to Fix a Crashed or Frozen Mac

Apple is an outlier. It took a different approach to business than most of other companies. While everybody else is busy racing to the bottom to sell more product, Apple tags their products with the premium price. The result is, it sells fewer products than the competitor, but it profits more. And today, Apple is one of the top few companies in the world with the most cash at hand.

How can Apple get away with the higher price? The answer is build quality. Apple is very serious about the quality of their products. It has some misses, but in general Apple products are the best in the market. MacBook even nominated as the best Windows laptop beating other dedicated Windows machines.

But being the best is not without flaws. Even though Macs are pretty reliable, they get stuck or frozen occasionally. Here are few methods to fix your crashed MacBook Pro/Air/iMac.

Fix Crashed Mac by Closing Frozen Apps

First, you need to determine the cause of the freeze. If you get one of these alerts like the picture below, it means the culprit is that one app. If your Mac freezes out without warning, it means the OS is the problem.

If the problem is the app, you can choose to Reopen the app and report the problem to Apple. If your app does not quit but becoming unresponsive and accompanied by the spinning beach ball icon, you need to force quit the app.

The easiest method is to use Command + Option + Esc to open the Force Quit Applications window. Here you can choose the non-responsive app and force it to quit.

Force Restart Your Frozen/Unresponsive Mac

What if the whole system become unresponsive? You need to (force) restart your Mac.

You could use the Apple > Restart menu if you still can. But when your mouse pointer is also frozen in time and moving it to the Apple menu is impossible, you could try the Command + Control + Eject key combination to force restart the system.

And if this option also fails to reboot the system, you could try pressing the power button until the whole system shut down.

The Pro to the Rescue

Again, all the possible solution above can only be applied if the problem is on the software side. Outside of that realm, the fixes require tearing down your machine and replacing the faulty part.

Even though there are tons of repair instruction videos on the net, doing the hardware part is beyond most users’ sets of ability, and it’s highly advisable to bring the machine to Apple Center and let the professional do their job.

Extra Tip: Recover Data Lost due to Mac Crash

The trouble of system crash always related to the loss of data. To keep your precious data safe, you need the help from Any Data Recovery for Mac. This app is the complete Mac data recovery solutions to recover all types of files from Mac’s hard drive and other portable devices like USB flash drive, external hard drive, SD card, iPhone, etc. on OS X 10.10 Yosemite, 10.9 Mavericks, and lower.

  • Select "Lost File Recovery" in the Home screen. After all the volumes are detected, select the volume where your lost files located and specify the file types you need to recover. Click "Scan" to start scanning.
  • After scanning, all the recoverable files are displayed by file type and file path. Select the files you need to recover and then click "Recover" to recover lost files on Mac.

That’s all for how to troubleshoot your crashed MacBook Pro/Air/iMac and how to recover lost data from crashed Mac. If you have any other questions, please leave a message at the comment place.

Updated on / Posted by Jerry Cook to Mac Data Recovery Follow @Jerry Cook