You may have encountered some situations about iPhone frozen or hung issues like "your iPhone 4 randomly froze, it did not respond to your touchscreen gestures. Or your iPhone 6s Plus keeps crashing? Worst still, your iPhone is hung and re mains black? What are you supposed to do?" No worries. In this article, you can learn how to reboot a frozen or hung iPhone when upgrade to iOS 12 beta/11/10.3/10. without Power or Home buttons.
- Part 1: Why iPhone is Frozen or Hung
- Part 2: 10 Ways to Reboot a Frozen or Hung iPhone
- Part 3: How to Avoid iPhone Frozen or Hung
Note: The methods below apply to all iOS 12 beta, 11, 10, iOS 9, iOS 8, iOS 7 or iOS 6 devices.
Freezes and crashes are generic iPhone problems that can occur in any iPhone software, from Safari to Maps. Your iPhone could lock up completely, does not respond to any input, or even does not wake up from sleep if there are corruptions or other issues on the device's programs, applications or widgets, or after installing/updating apps on iPhone, jailbreak, iOS update, etc.
We have found top 10 ways to help you fix the frozen or hung issue and restart your iPhone. In some cases, you don't have to reboot your iPhone to fix the freeze. Anyway, try any of them to get rid of iPhone frozen or hung issue.
Note: The top 5 methods below apply to the situation that you have working Power (Sleep/Wake/Lock/On/Off) button and Home button. If you have broken Power and Home buttons, go to the ways on how to reboot a frozen iPhone without Power or Home buttons, which is described from Top 6.
Top 1. Use Home Button
To unfreeze an iPhone, the first thing you should do is to press and hold down the Home button for about 6 seconds. Then you will be returned to the Home screen with everything working again.
Top 2. Restart iPhone
When your iPhone 6 frozen on Apple loading screen, what are you supposed to do? Actually, all you need to do is press and hold the Power button until a red slider appears on the screen. Drag the slider to power off your iPhone. Then press and hold the Power button again until the Apple logo appears. Wait a few seconds for iPhone's startup sequence to finish and you can be back at the Home screen.
Top 3. Reset a Frozen/Hung iPhone
If holding down the Power button cannot work to reboot when your iPhone 6s freezes after unlock, you can reset it by holding down the Power button and Home button at the same time for about 10 seconds until the Apple logo appears.
Top 4. Close an App
If you have a single misbehaving app on your iPhone, you can "force quit" it by pressing and holding Power button for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
Top 5. Remove Some Content
If your iPhone screen is still frozen, you can try to remove some of the content that's on your iPhone. Alternatively, you can erase all content and settings by tapping Settings > General > Reset > Erase all Content and Settings. Then you can use the Top 2 method to restart your iPhone.
The methods below are about how to reboot a frozen/hung iPhone without Power or Home buttons. If you have a broken Power/Home button, try any of them until you can restart your iPhone and fix the issue.
Top 6. Try the Freeware Tenorshare ReiBoot
Tenorshare ReiBoot is the professional freeware that can help force to reboot the frozen or hung iPhone and fix frozen iPhone after iOS 10/9.3.2/9.3/9.2/9.1/iOS 9 upgrade. That is, you won't lose your iPhone data and your iPhone will run smoothly. You can fix all booting problems without Power or Home buttons on computer:
- Free download Tenorshare ReiBoot and install it on your computer. There is a Windows version and a Mac one. Windows version runs on Windows 10/8.1/8/7/XP/Vista, and Mac on OS X 10.12/10.11/10.10/10.9/10.8/10.7/10.6.
- Connect iPhone to your computer and run Tenorshare ReiBoot. Click on "Enter Recovery Mode".
- Then click on "Exit Recovery Mode" to restart your iPhone. It will come back to normal.
Top 7. Try a Trick to Force iPhone to Power Off
Squeeze the edges of your iPhone near the top of iPhone, just below the Power button and press the broken Power button at the same. This will force the internal switch to make just enough contact to allow you to power iPhone off. And then you can power iPhone on by plugging it into a computer with a USB cable.
Top 8. Fix iPhone Stuck with iPhone Care Pro
If the above mentioned mothods still don't help, you'd better check if your iPhone operating system is damaged or not and then get to fix it with iPhone Care Pro, the professional iPhone issue fixing software. Within the simple 4 steps, your frozen or hung device will go back to normal, without any data loss during the repairing process.
Top 9. Restore iPhone to Factory Settings
You can try to restore your frozen or hung iPhone to its original factory settings. Please note that this will erase all your iPhone data. But no worries because you can recover all the lost data after factory reset. You can do as follows and restart your iPhone.
- Connect iPhone (make sure that it is in the Recovery mode) to computer and run iTunes if it does not open automatically.
Note: Fails to restore your iPhone? Try to get iPhone into recovery mode again. If it still doesn't work? This could mean that your iOS system is damaged.Then you will have to put iPhone into DFU mode before you can restore iPhone. But remember that DFU mode will get your data lost forever, so make sure you have backed up your device before.
- When iPhone appears in iTunes, select the iPhone icon in the Devices list and click "Restore" in the Summary tab. Go to fix it if iPhone is not in iTunes.
- Then iTunes would display the latest update information for you, just follow the wizard and iTunes will automatically download the latest firmware used to update iPhone to iOS 8.
- After factory settings restore, you can restore iPhone from a backup in iTunes. If you don't have a backup, try iPhone Data Recovery to recover all your lost files (including contacts, messages, photos, call history, notes, etc.) from iPhone without backup.
Top 10. Ask Apple for Help
If you have AppleCare or iPhone is still under warranty, you can take it to an Apple retail store or call AppleCare for help. A broken power button is covered by the Apple warranty.
We hope all these top ways can help you out. Methods above also apply to frozen iPad and if you need to extract data from frozen iPad, refer to iPad Data Reocvery.
To prevent iPhone freezes or hangs in the future, you should update your iPhone's software to prevent (or reduce at least) iPhone frozen or hung. Updates fix known bugs in existing software and add new features. You can refer to Apple's official website about how to update iPhone: http://support.apple.com/kb/HT4623
Remember to update your iTunes too. Updating to the latest version of iTunes can make syncing and other interactions between iTunes and your iPhone go smoothly, which in turn can prevent your iPhone from freezing or hanging.
If you have any problem, please don't hesitate to leave it in your comment. We will do our best to help you out.