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Can’t Restore Data from iCloud Backup on iOS 10/9

June 23, 2016 10:00 am / Posted by Jerry Cook to iCloud Tips
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More and more users choose to backup data to iCloud instead of using iTunes because its convenience and easy to use. However, there might be one day you upgrade your iOS and need to restore from iCloud backup, or buy a new iPhone and try to restore from your previous iCloud backup, something goes wrong and it reminds you that “Cannot Restore Backup ”. What to do now?

Don’t worry, below we list the common iCloud backup restore stuck errors and the corresponding solutions.

Issue 1: "No backups available"

Check if you are using the wrong account in iCloud. If you have multiple Apple accounts, and you should back up a few steps and enter the correct Apple ID.

Issue 2: "A Wi-Fi connection is required to download your apps and media."

Restoring from iCloud backup reqires a Wi-Fi connection. Make sure your iOS device is connected to a Wi-Fi network and is able to successfully connect to the Internet over Wi-Fi.

Issue 3:"Your iPhone could not be restored because you are no longer connected to the Internet"

This alert message will appear when your Internet connection to became inactive while you were downloading files for a restore. So, check your device if it is connected to a reliable Wi-Fi network and power.

Issue 4: “There was a problem loading your iCloud Backups. Try again, set up as a new iPhone, or restore from an iTunes backup.”

This error is usually due to a network timeout or a problem with iCloud servers. If you see this alter, simply wait for a few minutes and than try to restore your backup again. If problem still exits, make sure your iOS device is able to successfully connect to the Internet over Wi-Fi.

iPhone Stuck in Sign in to iCloud Popup Loop

Download Data from iCloud Backup to Computer in One Click

Can’t download data from iCloud because iCloud backup restore stuck? iPhone Data Recovery give you the one-stop solution to solve this problem. It can easily and securely download iCloud files to computer. Moreover, you don’t need to worry about any personal data leaking since it is read-only and risk free.

To get started, Free download and install iPhone Data Recovery on your Windows PC (Windows 10/8.1/8/7/XP/Vista). If you have a Mac on OS X, try iPhone Data Recovery for Mac.

Free Download For Win 10/8.1/8/7/XP
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Free Download For macOS 10.14 and below
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Step 1. Sign into your iCloud account

Enter your iCloud account and password. iPhone Data Recovery will never keep a record of your account and never leak your data.

Run this software on your computer and click on the iCloud symbol. Enter your iCloud account and password to sign into your iCloud account.

can’t restore data from icloud backup

Step 2. Select iCloud backup file to download

iPhone Data Recovery will automatically displace all iCloud backup files backed up with your account. Select the one you want to download and click on "Next".

can’t download data from icloud

To save the downloading time, you can select the files you want to download in the pop-up window.

icloud backup restore stuck

Step 3. Save downloaded iCloud backup files

After downloading, you can freely choose any data and click on "Recover" button to save downloaded files to your computer.

can’t restore iphone from icloud backup

Hope our article can help you solve the problem that can’t restore data from iCloud backup file.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
Secure Download
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