How to Download and Install iOS 12/11.2/11 on iPhone/iPad

When a new iOS is available, quiet a lot of people want to experience the new features of this new software or download it to fix some bugs the former one brought. However, when trying to download or install iOS 12/11.2 on iPhone or iPad, some user encountered problems, such as iPhone stuck on downloading, update request, verifying update etc. In this article, we’ll list out the common situations in a failed update and show you all possible solutions.

Part 1: Common iPhone Not Updating Issues on iOS 12/11.2

Part 2: How to Fix Cannot Update to iOS 12/11.2 on iPhone/iPad

Part 1: Common iPhone Not Updating Issues on iOS 12/11.2

1. Software Is Not Available

iOS 11.2 software update not showing up? Go to Settings -> General -> Software Update but still no new updates even you know there should be one? This issue may occur when you are still using a beta software or your device is not compatible with newest software.

2. Taking Forever to Download

Some users complained that when they download iOS 12/11.2 from iTunes or OTA, the process takes for hours. When force quit the process and start over, same problem happen again. Unstable network may be the major reason for this problem.

3. iPhone Stuck on Verifying Update Screen

Download the new software successfully but iPhone stuck on “Verifying Update”? Many users have encountered this issue but don’t have a clear understanding. When millions of people update their device at the same time, Apple servers will get congested and stuck on verifying state.

4. iOS 12/11.2 Download Frozen on iPhone

iPhone becomes unresponsive during the software downloading process is another common issue during iOS update. Server busy, memory shortage or software conflict can all lead to the downloading hung issue.

5. Cannot Install iOS 12/11 Not Enough Storage

When try to install the new update, some users get a message saying there’s not enough storage on iPhone. After checking or deleting some files, the problem still exists. This notice may appear when the storage is low, but mostly a software glitch is there.

Part 2: How to Fix Cannot Update to iOS 12/11.2 on iPhone/iPad

1. Force Restart iPhone

A force reboot will fix many issues on iPhone, you should try to restart your device when you are unable to install update on iOS 12/11.

For iPhone X/8/8 Plus:
Quickly press the “Volume Up” button and release, and then press the “Volume Down” button and release. Keep holding the “Side” button until Apple logo appears.

restart iphone x

For other iPhone models:
Hold down the “Power” and “Home” buttons at the same time; release the buttons when the Apple logo shows up.

2. Delete iOS Beta Version

Some users have developer account and are able to install the beta version before iOS 12/11.2 is available. However, when forgot to delete the beta version, they will not be able to install the newest software.
Go to Settings -> General, scroll down and find the iOS Beta Software Profile, tap on “Delete Profile” and then reboot your device.

3. Wait and Retry

When many users are trying to update software at the same time, Apple service will be overloaded. If the software update failed on iOS 12/11.2 repeatedly in a specific period, wait for some time and have another try.

4. Free Up Space on iPhone/iPad

Storage shortage is also one of the possible reasons that cause the iPhone cannot download the update. You can manually delete some large files; uninstall the unwanted apps to free up some space. But make sure to back up your iPhone first in case you delete some important data.

5. Reset Network Settings

Network is another important reason you should take into consideration when an error occurred downloading or installing iOS 12/11.2. Check your Wi-Fi connection and make sure it’s working. If you still cannot finish the process, go to Settings -> General -> Reset and choose Reset Network Settings.

reset network settings

6. Update iPhone with Free iAnyGo

If the above methods failed to work, you should update iPhone software in other ways. One of the easy ways to upgrade iOS system is using iAnyGo, a professional and efficient tool to upgrade iPhone, iPad or iPod to iOS 12/11.2 and newer versions with only one click.

  • Download and install iAnyGo on your Mac or PC, connect iPhone to computer and choose “One-click to upgrade iOS” once the device is recognized.
  • choose upgrade ios
  • Then all the firmware packages you can use to upgrade will be listed out. Select the one you want and click “Download” to get it.
  • download firmware
  • When the firmware package is downloaded completely, click “Upgrade Now” to start software upgrading.


This article has shown you the common iPhone software update problems on iOS 12/11.2 and introduced 6 easy ways to fix them. If you still have any questions about this post or the software mentioned above, contact us by commenting below.

/ Posted by Jerry Cook to iOS 11 Update Follow @Jerry Cook