How to Fix iTunes 12 Syncing Failure and Syncing Problems with iOS 8/8.1/8.2/8.3

Apple’s latest iOS 10 has become the most popular iOS versions ever since. Recently we noticed that many iOS 10.3/10.2/10.0 users have trouble syncing their device with iTunes 12.6 on both Windows and Mac computers. Many people said iTunes 12 Wi-Fi sync not working; sometimes the sync process gets stuck or unresponsive for several hours. Music transfer incomplete or cannot be played after being synced. Anyway, numerous complaints and discussions on Apple Communities can be found.

People reported they started facing these annoying problems with iPhone 7/7 Plus, iPhone SE or iPhone 6s/6 or iPhone 6s/6 Plus or after upgrading iPhone/iPad to iOS 10.3/10 or iOS 9.3.5/9. There are a lot of discussions about the iTunes 12 sync problems and solutions on forums. The steps below are aimed to fix sync problems between iTunes 12.6/12.5 and iOS 10/9/8 devices. The solutions are supposed to apply to iOS 7 or lower as well.

Note: To protect iOS devices-iPhone, iPad, and iPod-from data loss, you should back up your device first. If you have lost data after syncing but never have backup in iTunes or iCloud, the UltData (iPhone Data Recovery) software can help you recover lost photos, messages, contacts, or other data.

Fix iTunes Syncing Failure or Freeze

  • Step 1. Update iOS device to the latest iOS version. This can be completed in iTunes, or go to Settings in device>General>Software Update to complete.
  • Step 2. iTunes also needs to up to date via the Updates tab in App Store or update from iTunes menu Help>Check for Updates.
  • Step 3. Connect your iOS device to Windows or Mac with USB cable, even if you are using Wi-Fi Sync.
  • Step 4. Open iTunes, find your device on the top left, click the iPhone, iPad or iPod icon. in Summary>Options, uncheck the option Automatically sync when this iPhone is connected and Sync with this iPhone over Wi-Fi. Click Apply button.
  • Step 5. Exit iTunes.
  • Step 6. Disconnect your iOS device from computer and restart it.
  • Step 7. Relaunch iTunes, and connect your iOS device to computer with USB Cable.
  • Step 8. Check the option for Automatically sync when this iPhone is connected and Sync with this iPhone over Wi-Fi. Click Apply button.

Now, iTunes 12 should sync flawlessly with iPhone, iPad or iPod touch.

Fix Music Sync Issues with iTunes 12.1 after iOS 8 upgrade

Some users reported sync music to iPhone, iPad and iPod unsuccessfully. One of the users describe "I synced my music collection yesterday, but then I realized the songs I saw being copied there are not there." Sometimes the album art does not sync to iOS device, or the music cannot be played in iPhone though the song names are synced. Follow steps may help you.

  • Connect your iPhone, iPad and iPod to iTunes, click the device icon on the left top.
  • Select Music on left settings, uncheck Sync Music and then click Sync button.
  • Check Sync Music and click Apply button.
  • That is it. Now you can try syncing again and hope to hear good news!

Another userful fix is to use this free iTunes repair tool - TunesCare. It is professionally designed to fix iTunes music sync problems in the easiest way.

Install it to any PC, and connect your iPhone, iPad or iPod touch to computer. Once TunesCare detects your device, click "Fix iTunes Sync Problems", it will automatically repair iTunes library to fix iTunes not sync with iPhone, iTunes cannot sync music, or iTunes not read contents in iPhone. By far, it is the best recommended iTunes fix software to free fix iTunes sync issues, iTunes restore/backup errors.

Tip: Instead of using iTunes, you can use Tenorshare iCareFone (iPhone Care Pro) to transfer music from computer to iOS devices, or transfer data between devices freely.

Hope the above solutions help you resolve the sync problems with iTunes sync. We welcome your comments below and if you have found a different solution, do share with us.

/ Posted by Jerry Cook to Fix iTunes Follow @Jerry Cook