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[Solved] iPhone 6 is not recognized by Win 10 after ios 10 update

December 08, 2016 05:44 pm / Updated by Jerry Cook to iPhone Topics
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I recently upgraded to Microsoft Windows 10 and My iPhone 6 doesn't seem to be recognized as an iPhone in Device Manager as such I am unable to use Windows 10 photos to import any photographs Why is this happening? Does anybody get any way to help me fix this issue?

After updated to iOS 10, some users are complaining that iTunes cannot recognize their iOS device when connected to computer running Windows 10. Fortunately, we've summarized solutions that have been known to work in the article below to fix Windows 10 not recognizing iPhone after iOS 10 update, get your iPhone ready and let's kick off.

Method 1: Using Tenorshare ReiBoot

Tenorshare ReiBoot is a professional iPhone/iPad and iPod touch repair program for iOS users, it not only help you enter or exit recovery mode but can fix all kinds of screen stuck, iOS stuck, iTune error and other issues. Now follow the steps bellow to get iTunes on Windows 10 not detecting /recognizing iPhone after iOS 10 update issue repaired.

Step 1: First of all, download and install Tenorshare ReiBoot on your PC or Mac for free.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
Secure Download

Step 2: After installation, run the program and connect your device to computer with a USB cable.

Step 3: Hit the highlighted "Enter Recovery Mode". After your device entered recovery mode, you can go to iTunes. iTunes will detect your device in recovery mode and require a restore . click on Restore to factory restore your iOS device.

enter iphone 6 recovery mode

Instead of restoring your device with iTunes, you can click on " Exit Recovery Mode" after the device entered into recovery mode. Click on "Exit Recovery Mode" Thus, in a few clicks you can get your iOS device back to normal.

Method 2: Try installing/reinstalling latest version of iTunes

Install the latest version of iTunes (v12.2.1.16) for Windows 10 on your computer. For further assistance on installing and troubleshooting issues with iTunes installation, check out our step-by-step guide posted here.

Method 3: Install all Windows updates

Go to Settings (WinKey+I) > Update & Security > Windows Update and ensure that your computer has all the latest Windows updates installed.

 windows update

Method 4: Restart Apple Mobile Device Support, Service and USB Driver

Step 1: Make sure that Apple Mobile Device Support is installed via Control Panel> Uninstall a program. If it's not found in the list, just reinstall iTunes.


Step 2: Restart the Apple Mobile Device service as follows: Go to Start > Run or press Windows key + R and type 'services.msc' in the text field and hit Enter.

service msc

Step 3: Then locate Apple Mobile Device or Apple Mobile Device service, right-click on it > select Properties and then click Stop to stop the service.


Step 4: Once again right-click on the Apple Mobile Device service > choose Properties > click Start to run the service again. Finally, reboot the computer for the changes to take effect.

start the service

In case none of the above steps helped you to fix that iTunes doesn't detect iPhone 6 on Windows 10 after iOS 10 update, then you can try reboot your iOS device as well as the computer and try connecting your iPhone to PC and check if the issue is resolved.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
Secure Download
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