“It's the first time it happens to me, after updating to the iOS 10.3.1 the phone started working wrong, the screen freezes, it turns off alone and it opens apps and chats without touching the screen. I tried almost everything but it didn't worked. I'll be very grateful if you can solve it.”
- From Apple Community
It seem that many iPhone 6/6 plus/6s/6s Plus are having the same issue that iPhone screen freezes after iOS 10.3.2/iOS 10.3.1 update. If you are one of them, here are top 6 ways to fix it for your reference.
- Way 1: Force Restart Your Frozen iPhone 6/6s
- Way 2: Plug into A Wall Outlet
- Way 3: Update Apps on iPhone
- Way 4: Reset All Settings on iPhone
- Way 5: Restore iPhone with iTunes
- Way 6: Fix iPhone 6/6s Screen Freezes after iOS 10.3 Update with Any iOS System Repair (ReiBoot) (No Data Loss)
Hard resetting is the easiest way to solve iOS stuck issues related to software issue like software crashes, software bugs or software conflicts. Press and hold the Sleep/wake button and the Home button at the same time. Keep holding the buttons at least 10 seconds and release the buttons when the Apple logo appears.
During the iOS install process, your iPhone or iPad dipped below a critical power level and caused the iPhone screen freezing. Find an outlet or USB port, plug in, and wait 10-15 minutes. Then, see if it resumes and try a hard reset to see if the problem solved.
If your iPhone 6 freezes after iOS 10.3 update when you are using certain app, check if there is an update available. Just go to the App Store, and if there is an update, download and install it. If a simple update cannot solve the problem, try to delete the app and reinstall it.
If methods above didn’t work for you. Try to reset all the settings on your iPhone to their default settings. This will help you rectify the glitch when your iPhone goes wrong and don’t affect your iPhone data. To reset your iPhone, you can go to Settings > General > Reset > Reset All Settings.
If you have backed up your iPhone before and methods above didn’t work for you. You may consider to restore your iPhone with iTunes. To restore your iPhone in iTunes: open iTunes and plug your iPhone > click on the device icon > Choose Restore iPhone and then follow the onscreen instructions to restore your iPhone.
Way 6: Fix iPhone 6/6s Screen Freezes after iOS 10.3 Update with Any iOS System Repair (ReiBoot) (No Data Loss)
iPhone 6 freezes and won’t turn on after iOS 10.3.2 update? Tried to force restart, reset all settings, restore with iTunes but nothing works? Don’t worry! Free Any iOS System Repair (ReiBoot) can easily fix iPhone 6/6 plus/6s/6s screen freezes after iOS 10.3 update by entering and exiting recovery mode with only 1 click. No data loss at all.
Step 1: Run Any iOS System Repair (ReiBoot) after installing and connect your Phone to your computer with an USB cable.
Step 2: Click on Enter Recovery Mode to put your iPhone into recovery mode. Once your iPhone entered the recovery mode, click on Exit Recovery Mode in the app to reboot your iPhone normally.
In case that your iPhone 6 screen still freezes or flickers, you can try the “Fix All iOS Stuck” feature on Any iOS System Repair (ReiBoot) to solve the issue by repairing the operating system and give your iPhone a fresh start. Finally, hope our solutions could help resolve iPhone freezing issues after iOS 10.3 update.