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How to Fix iPhone 6 No Sound and Other Audio Issues

August 24, 2018 04:59 pm / Updated by Jerry Cook to Fix iPhone Stuck
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Recently, some iPhone 6 users complained about they always experience an annoying problem that sound not working on iPhone 6. This issue occurs in a varirty of situations. If you also have no sound on iPhone issue, we recommend taking a look at the methods below before you go to Apple store. Here are a few things we gathered you should try to fix iPhone 6/6 Plus/6s/6s Plus no sound and other audio issues yourself—FOR FREE.

Part 1: Main Symptoms of iPhone 6 Sound Not Working

So, if your iPhone exhibits the following symptoms, it’s time to have it ready for a checkup:

1. iPhone 6 No Sound on Calls

When you receive or make a call, or listen to the voicemail on your iPhone 6, you may find that you cannot hear anything or the caller cannot hear you. No matter what you do, the microphone seems not to be responding. Generally speaking, it can either be a software issue, a hard issue or some hidden settings in the Apple that may lead to this iPhone 6 no sound on calls.

2. iPhone 6 No Sound Unless on Speaker

Another issue that users reported in the forum is iPhone suddenly not making any sound at all but it only delivering audio when the speakerphone option is turned on. That might be your iPhone stuck in headphone mode.

3. No Sound on Videos, Games, Music etc.

Some of users also encountered iPhone has stopped outputting sound when they watching videos, playing games and listening to the music. In most cases, this issue occurred when your iPhone is in silent mode or the volume has been turned down.

4. No Sound on Headset

Your headphone will occasionally not play audio, even though the iPhone shows audio is playing and the headphone is the chosen output. Normally, the audio not playing and the sound not working through the headphones is a sign of a hardware problem.

5. iPhone Is Not Ringing

The most frustrating situation is that you always missed important incoming calls and texts when calls or text messages arrive due to iPhone is not ringing. Most of the time, the reason for an iPhone won’t ring for incoming calls is that the user has accidentally turned on the Do Not Disturb feature in Settings.

Part 2: Potential Solutions to Fix iPhone 6 No Sound

If you have any one of the symptoms, then these troubleshooting steps that you can try are listed below, let’s take a look one by one together.

1. Remove iPhone Case or Cover

The first thing you can do to troubleshoot that iPhone does not produce any sounds is remove the case or cover you put on your iPhone. The case of your device can somehow cover the speaker holes and lead to iPhone no sound problem.

2. Increase the Volume

An obvious reason you might overlook about your iPhone sound not working is that the volume has been turned down. To adjust the volume on your iPhone:

3. Ring/Silent Mode

Also, you can check the ring/silent button on the left is ON or OFF since it is very easy to accidently mute your device. If you can see the Orange line, that means your iPhone is in silent mode, just switch it up to enable the ring mode.

4. Disable Bluetooth

This solution is aimed at those whose iPhone is paired to a Bluetooth-enabled speaker or headset. If you found your iPhone is no sound, the reason might be that you forgot to turn off the Bluetooth feature after using a Bluetooth speaker, you might as well disable the Bluetooth to get the issue fixed by doing the following:

Head over to Settings >> Bluetooth, or you can swipe up from any screen to open the Control center and then tap on the Bluetooth icon to turn it off.

disable bluetooth

5. Restart Your iPhone

Restarting iPhone is often a useful troubleshooting method. That's because a restart clears the iPhone's active memory, preferences as well as erases all the loading glitches and cache, which might be the source of the problem. To restart your iPhone, here is the guideline:
Hold down the Sleep/Wake button and the Home button simultaneously until the Apple logo appeard, then your device will restart.

iphone wont ring

6. Clean the Headphone Jack

Many users prefer to keep iPhone in the pocket so that the headphone jack is filled with dirt and dust. If you suspect dirt and dust is your problem, you can clean the headphone jack. To do so:

Blow into the headphone jack or simply insert a cotton swab or a toothpick into the headphone jack and move it around gently, then put it out.

iphone headphone not working

7. Upgrade the iOS Version to the Latest One

Another quick fix of “iPhone 6 has no sound problem” is to upgrade your device to the latest version of iOS. If available, allow your software to update and then test your sound again. Here is what you need to do:

Go to Settings > General > Software Update

fix iphone sound not working

Now tap Download and Install or Install Now, then follow the on-screen instructions to finish the update.

8. Reset All Settings

If nothing works, you might try resetting the iPhone to default settings. But you should note this method will wipe all the settings of your iPhone and then set it up as new. To do this:

Head on to Settings>>General>> Reset >> Reset All Settings.

iphone no sound when playing games

9. Restore iPhone to Factory Settings Using iTunes

You can also restore your iPhone to factory settings with the help of iTunes. Before starting restoring using iTunes, please make sure you have the latest version of iTunes installed on your computer, try the following:

Connect your device to computer, then click on the Restore button under the Summary tab. Then hit Restore to confirm.

restore iphone to factory settings

When the restoring is completed, your iPhone will be set up as a new device.

10. Repair iPhone Using ReiBoot

Still have no sound after trying all the aforesaid methods, then the issue might lie with the operating system. If it is the case, you are just in need of Tenorshare ReiBoot to repair the operating system to have the issue fixed. It is a professional program designed to repair all iOS issues for your iPhone, iPad and iPod touch. Below is the full guide about how it works:

To get started, please make sure you have ReiBoot downloaded and installed on your computer, then simply launch it.

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After that, click on the “Fix All iOS Stuck” from the main interface, then select “Fix Now” to proceed.

fix all ios issues

Next, you need to download the matched firmware package for your iPhone 6 if you have downloaded before by clicking on the Download button.


Once done, just hit the Start Repair button to start repairing the operating system.

After repair, your iPhone sound will get working again.

Now, I believe you have learnt how to fix iPhone 6 sound is not working on iOS 12/11 after reading this post. If you have tried all the solutions above but the issue persists, it’s time to take the iPhone to a service center.

Free Download For Win 10/8.1/8/7/XP
Secure Download
Free Download For macOS 10.14 and below
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