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Top 5 Ways to Fix the Error That iTunes Cannot Read the Contents of iPhone/iPad/iPod

June 16, 2016 11:22 am / Updated by Andrew Coffe to Tips
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iTunes Cannot Read the Contents of iPhone, iPad, or iPod?

"Help! I've been trying to sync my iTunes with my iPhone since last night and I keep getting the same error that iTunes cannot read the contents of the iPhone."

itunes cannot read the contents of iphone

Troubled by the error that "iTunes cannot read the contents of the iPhone. Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings"? Lots of iOS users complained about this issue. In this article, we'll show you how to solve this problem.

Why iTunes Cannot Read the Contents of Your iOS Device?

There are many complicated reasons why iTunes can't read or extract your iDevice's items. Like the error that iTunes can't recognize iPhone, iPad or iPod, till now Apple can't figure out the exact causes and can't find a solution except to restore your iPhone to factory settings and erase your contents. But from other specialists' opinion, if iTunes warns you this, probably it means the content on your iPhone could have be improperly written by some software, or it could be that the files are corrupt on your iPhone, or there is something wrong with your iTunes.

How to Free Fix "iTunes Cannot Read the Contents of iPhone/iPad/iPod" - Top 5 Ways

It is really an annoying matter when iTunes can't read iPhone contents, especially when we want to backup some important data. You can try iAny Transfer instead of iTunes to transfer, sync, restore, backup and manage your iOS devices. To free fix the issue that iTunes can't read your iPhone, iPad, or iPod contents, try the 5 best ways below. They are applied to any iOS device, including the iPhone 7/SE/6s/6s Plus/6/6 Plus/5S/5C/5/4S/4, iPad Air 2, iPad Air/4/3/iPad mini/mini 2, iPod touch 5/4, and work for iOS 10/9.3/9.2/9/8/7.

Update iTunes to the Latest Version

Make sure that iTunes is installed and updated to the latest version. Open iTunes and Windows users go to Help > Check for Updates; Mac users go to iTunes > Check for Updates.

itunes cannot read the contents of ipad

Verify the Device's USB Connection

Sometimes the issue that iTunes cannot read contents of your device is because there is something wrong with the USB connection. Make sure that your iDevice isn't plugged into an unpowered USB hub. Try another USB cable or try to plug into another port of your computer.

itunes cannot read the contents of ipod

Remove and Reinstall iTunes

Removing and reinstalling iTunes is always helpful to solve the "iTunes cannot read contents of iPhone/iPad/iPod". And it is highly recommended by many iOS users in the Apple Support Communities.

itunes cannot read the contents of my iphone

Restart Your Computer

You can also reboot your computer and it can help to settle some errors on your computer or on iTunes. Generally, this will solve the most of the iTunes errors.

itunes can't read the contents of my iphone

Restore iPhone/iPad/iPod to Its Original Factory Settings

The last resort to fix this issue is to restore your device to its original factory settings. But it will wipe off all your contents, including photos, contacts, messages, videos, call history and more other data. Therefore, you'd better back up your iDevice first. And then do restore: connect your device to computer, select it when it appears in iTunes, choose the Summary tab, click "Restore iPhone", and click "Restore" button.

If you forget to backup your device, try iOS Data Recovery to recover all lost files from your iDevice.

itunes can't read the contents of ipad

No matter whether your device is running iOS 10, iOS 9 or iOS 8, jailbroken or non-jailbroken, you can try all the top 5 tips to solve the error that iTunes cannot read idevice's contents.

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