Your iPhone is frozen? It does not respond to your touchscreen gestures? Worst still, your iPhone is hung and remains black? No worries. In this article, you can learn how to reboot a frozen or hung iPhone, as well as why iPhone freezes, crashes, and how to avoid it. Since some of you may have broken Power/Sleep /Home button, we will cover how to reboot a frozen or unresponsive iPhone 5S/5C/5/4S/4 without Power or Home buttons.
First, let’s check out why your iPhone freezes or crashes.
Freezes and crashes are generic iPhone problems that can occur in any iPhone software, from Safari to Maps. Your iPhone could lock up completely, does not respond to any input, or even does not wake up from sleep if there are corruptions or other issues on the device’s programs, applications or widgets, or after installing/updating apps on iPhone, jailbreak, iOS update, etc.
We have found top 10 ways to help you fix the frozen or hung issue and restart your iPhone. In some cases, you don’t have to reboot your iPhone to fix the freeze. Anyway, try any of them to get rid of iPhone frozen or hung issue.
The top 5 methods below apply to the situation that you have working Power (Sleep/Wake/Lock/On/Off) button and Home button. If you have broken Power and Home buttons, go to the ways on how to reboot a frozen iPhone without Power or Home buttons, which is described from Top 7.
To unfreeze an iPhone, the first thing you should do is to press and hold down the Home button for about 6 seconds. Then you will be returned to the Home screen with everything working again.
When iPhone is unresponsive, press and hold the Power button until a red slider appears on the screen. Drag the slider to power off your iPhone. Then press and hold the Power button again until the Apple logo appears. Wait a few seconds for iPhone’s startup sequence to finish and you can be back at the Home screen.
In some cases, if holding down the Power button cannot work to reboot your frozen iPhone, you can reset it by holding down the Power button and Home button at the same time for about 10 seconds until the Apple logo appears.
If you have a single misbehaving app on your iPhone, you can "force quit" it by pressing and holding Power button for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
You can try to restore your frozen or hung iPhone to its original factory settings. Please note that this will erase all your iPhone data. But no worries because you can recover all the lost data after factory reset. You can do as follows and restart your iPhone.
If your iPhone screen is still frozen, you can try to remove some of the content that’s on your iPhone. Alternatively, you can erase all content and settings by tapping Settings > General > Reset > Erase all Content and Settings. Then you can use the Top 2 method to restart your iPhone.
The methods below are about how to reboot a frozen/hung iPhone without Power or Home buttons. If you have a broken Power/Home button, try any of them until you can restart your iPhone and fix the issue.
There is a widget in iPhone Data Recovery that can help to force reboot the frozen or hung iPhone and everything will be backup to normal. You can do like this:
Squeeze the edges of your iPhone near the top of iPhone, just below the Power button and press the broken Power button at the same. This will force the internal switch to make just enough contact to allow you to power iPhone off. And then you can power iPhone on by plugging it into a computer with a USB cable.
You can wait until iPhone runs out of battery power and it will power off on its own. This will take you some time, probably a few days. Then you can power iPhone on again simply by plugging it into a computer with a USB cable.
If you have AppleCare or iPhone is still under warranty, you can take it to an Apple retail store or call AppleCare for help. A broken power button is covered by the Apple warranty.
We hope all these top ways can help you out. To prevent iPhone freezes or hangs in the future, you can do as follows.
You should update your iPhone’s software to prevent (or reduce at least) iPhone frozen or hung. Updates fix known bugs in existing software and add new features. You can refer to Apple’s official website about how to update iPhone: http://support.apple.com/kb/HT4623
Remember to update your iTunes too. Updating to the latest version of iTunes can make syncing and other interactions between iTunes and your iPhone go smoothly, which in turn can prevent your iPhone from freezing or hanging.
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