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Support Center
This is the best place to solve your problems in Tenorshare products immediately. You can get all answers which you are looking for here .
Hot Order FAQ
- Q 1. What is "Extended Download Service"?
- Q 2. What does back-up CD means?
- Q 3.How long can I get the back-up CD? Can I change shipping address and shipping method?
- Q 4. What payment methods do you support?
- Q 5. What shall I do if the registration code is invalid?
- Q 6. Is my order secure?
- Q 7. Do you provide free upgrade? If so, how long it is?
- If you have any technical questions in the process of using Tenorshare products, please be free to contact us. We will be very glad to help you. Usually you will have an answer within 30 minutes
Please submit the following information in your e-mail: - 1. Which operating system do you run?
- 2. Where and when have you purchased our software?
- 3. What is the number of your Order ID?
- 4. Did you receive an error message? If yes what exactly does it read?
- 5. Can the problem be duplicated?
- 6. If possible an attached screenshot.
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