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4 Ways to Fix iTunes Error 39 When Updating or Restoring iPhone

July 03, 2017 16:43 pm / Updated by Jerry Cook to iOS System Tuneup
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“What is this? I was trying to restoring my iPhone 6s in iTunes but got an error “The iPhone cannot be synced, an unknown error occurred (-39)”. I'm not sure what is causing the problem, I have already tried restarting my computer and iTunes, but nothing has worked. Any solutions on how to fix iTunes error 39?”

itunes error 39

iTunes unknown error 39 often occurs when updating iOS or restoring iPhone in iTunes. The iTunes error 39 message codes also appear when deleting photos or videos on iPhone or downloading pictures from iTunes. This really can be an annoying issue as you cannot manage iPhone files freely in iTunes. Luckily, we’ve gathered several useful solutions to help users fix iTunes restore error 39 completely.

Way 1: Update iTunes to The Latest Version

iTunes update is the most convenient way to fix a series of iTunes errors, especially when the iOS version is newer than what is supported by the version of iTunes.

Open iTunes, go to “Help” -> “Check for Updates” to update iTunes to the latest version.

itunes update

Way 2: Fix iTunes Error 39 without Losing Data

When iTunes got the error 39 during syncing or restoring iPhone, there can be something wrong with the iTunes library files. However, you really need to worry about losing library data when fixing this error with Free TunesCare.

TunesCare is functions by repairing iTunes DB/CDB files to fix all iTunes errors completely. Just download this amazing tool and follow the steps below to get rid of iTunes error 39 quickly.

Way 3: Remove the Photo Cache Folders on Computer

When iTunes error 39 occurs during deleting or downloading pictures, it is necessary to find and remove the photo cache folders on computer.

For Windows:

For Mac:

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