Apple’s latest iOS 8 and iOS 8.3 has become the most popular iOS versions ever since. Recently we noticed that many iOS 8 users have trouble syncing their device with iTunes 12.1 on both Windows and Mac computers. Many people said iTunes 12 Wi-Fi sync not working; sometimes the sync process gets stuck or unresponsive for several hours. Music transfer incomplete or cannot be played after being synced. Anyway, numerous complaints and discussions on Apple Communities can be found.
People reported they started facing these annoying problems with iPhone SE or iPhone 6 or iPhone 6 Plus or after upgrading iPhone 5s, iPhone 5c, iPhone 5 to iOS 8, iOS 8.2 or iOS 8.3. There are a lot of discussions about the iTunes 12 sync problems and solutions on forums. The steps below are aimed to fix sync problems between iTunes 12.1 and iOS 8 devices including iOS 8, 8.2, 8.3,9.3. The solutions are supposed to apply to iOS 7 or lower as well.
Note: To protect iOS devices-iPhone, iPad, and iPod-from data loss, you should back up your device first. If you have lost data after syncing but never have backup in iTunes or iCloud, the iPhone Data Recovery software can help you recover lost photos, messages, contacts, or other data.
Fix iTunes Syncing Failure or Freeze
Step 1. Update iOS device to the latest iOS version. This can be completed in iTunes, or go to Settings in device>General>Software Update to complete.
Step 2. iTunes also needs to up to date via the Updates tab in App Store or update from iTunes menu Help>Check for Updates.
Step 3. Connect your iOS device to Windows or Mac with USB cable, even if you are using Wi-Fi Sync.
Step 4. Open iTunes, find your device on the top left, click the iPhone, iPad or iPod icon. in Summary>Options, uncheck the option Automatically sync when this iPhone is connected and Sync with this iPhone over Wi-Fi. Click Apply button.
Step 5. Exit iTunes.
Step 6. Disconnect your iOS device from computer and restart it.
Step 7. Relaunch iTunes, and connect your iOS device to computer with USB Cable.
Step 8. Check the option for Automatically sync when this iPhone is connected and Sync with this iPhone over Wi-Fi. Click Apply button.
Now, iTunes 12.1 should sync flawlessly with iOS 8, iOS 8.2 and iOS 8.3.
Fix Music Sync Issues with iTunes 12.1 after iOS 8 upgrade
Some users reported sync music to iPhone, iPad and iPod unsuccessfully. One of the users describe "I synced my music collection yesterday, but then I realized the songs I saw being copied there are not there." Sometimes the album art does not sync to iOS device, or the music cannot be played in iPhone though the song names are synced. Follow steps may help you.
Connect your iPhone, iPad and iPod to iTunes, click the device icon on the left top.
Select Music on left settings, uncheck Sync Music and then click Sync button.
Check Sync Music and click Apply button.
That is it. Now you can try syncing again and hope to hear good news!
Tip: Instead of using iTunes, you can use iPhone Care Pro to transfer music from computer to iOS devices, or transfer data between devices freely.
Hope the above solutions help you resolve the sync problems with iTunes sync. We welcome your comments below and if you have found a different solution, do share with us.