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How to Fix iPhone Cannot be Restored from Old Backup Due to Unknown Error

June. 17, 2016 09:35 am / Updated by Jerry Cook to iPhone Topics
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I just got a new iPhone 6 and intended to restore it from old backup. It got all the way through but the iPhone backup in iTunes failed with an error message saying that an "unknown error occurred (1013)". I tried every step it said to fix it but none worked.

iphone cannot restore error

As a matter of fact, aside from error 1013, there're still many other iPhone cannot restore error 1/9/11/14/17/21/1015/1604/2001/3014/3149/3194/4013 that prevents you from restoring iPhone from backup. To fix it, you need to find an alternative to iTunes or iCloud to restore iPhone SE/6s/6s Plus/6 Plus/6/5S/5C/5/4S from previous backups.

How to fix iPhone SE/6s/6s Plus/6 Plus/6/5s/5c/5/4s unable to restore from iTunes/iCloud

Generally speaking, the fact that iPhone can't restore because an unknown error usually results from a server error, a corrupted backup, an incompatible firmware file or DFU mode. Thankfully, you can fix iPhone won't restore with a trustworthy third-party iPhone Data Recovery. It works better than iTunes and iCloud and enables you to selectively restore iPhone from backup. Download the iPhone helper via the download button below and see how it works in the following passages.

Download UltData (iPhone Data Recovery) Software:

Free Trial
Free Trial
Secure Download Windows
Secure Download Mac
Note: The iPhone helper is compatible with Windows 10/8.1/8/7/Vista/XP and there's also a Mac iPhone data restorer specially designed for Mac users. Make sure to download the right version and the tutorial takes Windows version for example.

① Restore iPhone from iTunes backup

If your old iTunes backups have been corrupted, you need to recover deleted iTunes backups first before following the 3 steps above.

② Restore iPhone from iCloud backup

Now with above 2 ways, you can easily fix iPhone cannot be restored at this time. And FYI, if your iPhone can't be recognized by the program, it's your iPhone gets stuck in recovery mode or DFU mode that causes iPhone cannot be restored. In that case, you need to fix iPhone stuck in recovery mode or fix iPhone stuck in DFU mode first.

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