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Tenorshare iPhone Data Recovery for Windows is the top 1 professional data reccovery tool to recover all deleted, lost files for iPhone SE, iPhone 6, iPhone 6 Plus, iPhone 5S, iPhone 5C, iPhone 5, iPhone 4S, iPhone 4 and iPhone 3GS. Here is the FAQ for it.

1. Recover Data with Tenorshare iPhone Data Recovery for Windows

Part 1: Recover Deleted, Lost Data on iPhone 5S, iPhone 5C, iPhone 5, iPhone 4S

Mode 1. Recover Data from iPhone 5S/5C/5/4S without Backup

Mode 2. Recover iPhone Data by Extracting iTunes Backup File

Mode 3: Restore iPhone Data from iCloud Backup

For More information, go to iPhone Data Recovery Guide >>.

2. Supported File Types to Recover

Here is a complete list of personal data and media file types that supported by Tenorshare iPhone Data Recover.

Text Content

Call History   Contacts   Messages  SMS Attachments  Notes   Safari  Calendar   Reminders

Media Content

Voice Memos   Cameral Roll   Photo Stream   Other Photos   Videos

App Data

WhatsApp   WhatsApp Attachment   Tango   Viber Call   Viber Message

More specifications can get here.

3. Three Recovery Modes Supported

There are three recovery modes in Tenorshare iPhone Data Recover: Recover Data from iOS Device, Recover Data from iTunes Backup File, and Recover Data from iCloud Backup File. You can choose the most suitable mode to get back your lost data in any situation.

Recover Data from iOS Device: This recovery mode needs you to connect iOS device to iPhone Data Recover for scanning. It is perfect for those users who do not have backup files. Connect your iPhone to Tenorshare iPhone Data Recovery, and click Start Scan button once being detected. The data found will be displayed according to file types in iPhone Data Recovery.

If you want to recover data from iOS device directly, just follow the guide Recover Data from iOS Devices.

recover data from ios device

Recover Data from iTunes Backup File: Extract data from previous iTunes backup you've made on the computer. It is ideal when iPhone is stolen or unaccessible in other circumstances. Choose Recover Data from iTunes Backup on the top interface. Detailed guidance can reach here.

recover data from itunes backup

Recover Data from iCloud Backup File: If you cannot access to iPhone, and never sync your iPhone with iTunes, fortunately you have turned on iCloud in iPhone. This recovery mode helps to download the data you've synchronized to iCloud. iCloud synchronizes new Photos, Contacts, Messages, etc. automatically when iPhone is Wi-Fi connected. The difference from Recover Data from iTunes Backup is that you need to sign in iCloud to download it firstly.

If you want to recover data from iCloud backup, just follow the guide Recover Data from iCloud Backup File.

recover data from icloud backup file

4. What iPhone Data Recovery Is Good for?

Data losing is common situation in daily life, so how to get back lost data seems to be so important. Tenorshare iPhone Data Recover helps iOS users to recover lost data no matter how you lost it.

Learn How to Use Tenorshare iPhone Data Recovery to Recover Data.

5. Specific iPhone Data Recovery Version Is Required for Different iPhone Models

Due to the differences in processor, RAM, Resolution, Speed and other things among different iPhone models, it is better to use specific iPhone Data Recovery for them. Tenorshare iPhone Data Recovery has specific version for iPhone 3/3GS, iPhone 4, iPhone 4S, iPhone 5/5c/5s, and iPhone 6/6 plus.

6. Can iPhone Data Recovery be Installed to iOS Device

No. The iPhone Data Recovery needs to be installed to PC and then connects iOS device to computer for scanning. It works on different Windows OS (Windows 8.1/8/7/XP/Vista) and iPhone iOS including the latest iOS 8/iOS 8.1.

How-To&Troubleshooting

1. How to Purchase A License

You have two ways to purchase a license for iPhone Data Recovery.

Way One: Follow the link below to visit Tenorshare official website to buy iPhone Data Recovery directly: http://www.any-data-recovery.com/purchase/buy-iphone-data-recovery.html

Way Two: On the main interface of iPhone Data Recovery, click Register option on the top right menu bar. In the pop-up window, click Purchase A License to go to Tenorshare official website to finish purchase.

purchase a license

2. How to Register Tenorshare iPhone Data Recovery

On the main interface of iPhone Data Recovery, click Register option on the top right menu bar. In the pop-up window, click Enter License option.

register

In the register window, enter the provided Licensed E-mail and Registration Code and click Register button.

register

3. iPhone connected but not recognized by iPhone Data Recovery.

If you connect iPhone to the software, but cannot see the Start Scan button, try:

For iOS 7 and iOS 8 users:

Why need to Trust this computer on iPhone.

trust this computer

4. Why need to 'Trust This Computer' on iPhone

When you connect your iPhone to a new computer or another device attempting to access the files of your iOS device, you'll see an alert asking you to verify that you trust the connected device. If you tap Trust, you'll allow this device to access files stored on your iOS device.

If your iOS device is passcode locked, you need to unlock the device before you'll see the alert.

The trusted computer can access the files and settings of your iOS device. A trusted computer can sync with your iOS device, import photos, access movies and videos, contacts, and other such content, until you disconnect. The data stored on your iOS device isn't exposed before you enter your passcode (if enabled) and choose to trust the connected computer or device.

If you choose not to trust the connected computer, you can charge your device, but the connected computer won't be able to access any content on your device.

5. How to Recover iPhone Photos

Step 1: Launch iPhone Data Recovery and Connect iPhone to Get Started

Launch iPhone Data Recovery on your computer, the default recovery mode is Recover Data from iOS Device.

Connect iPhone to computer. You need to unlock the iPhone if it is locked with a passcode, and tap Trust option when the dialog "Trust This Computer" appears on the iPhone.

connect iphone

Step 2: Scan Data and Preview Data

Once connected successfully, you will see iPhone model and Start Scan button. Click Start Scan button to start scanning.

recover iphone photos

Once the scanning is completed, all data found displays according to file types on the left part. Total file number shows beside the file type. Photos belong to Media Content Recovery type. There are Camera Roll, Photo Stream, and Other Photos.

Photos which are taken with iPhone Camera display in Camera Roll. Photo Stream contains photos stored in My Photo Stream. Other photos like website images, app photos, etc. are grouped into Other Photos.

recover iphone photos

Highlight the photo type to view detailed photos. The existing photos keep original title, while deleted photos will be renamed by starting from DEL_1, DEL_2, and by this analogy.

Check Only display the deleted items option at the left bottom will filter the deleted photos quickly.

recover iphone photos

Tips:

1. Double clicking an image will open the preview window, the photo size and quality is the same after recovery.

recover iphone photos

2. The photos in Cameral Roll and Photo Stream can be displayed according to the dates of creation. Switch the display mode in lower right corner.

recover iphone photos

Step 3. Choose Data to Recover

Check the data you need, or click Check All button to select all data within one file type, and then click the Recover button. The Save As window pops up which allows to change the output folder on computer.

recover iphone photos

The existing photos will be recovered to original formats, whereas the deleted photos will be recovered to .jpg formats only.

recover iphone photos

Step 4: Check Recovered Data

After recovery, you can open the output folder to check the recovered data.

6. How to Recover iPhone Messages

Step 1: Launch iPhone Data Recovery and Connect iPhone to Get Started

Launch iPhone Data Recovery on your computer, the default recovery mode is Recover Data from iOS Device.

Connect iPhone to computer. You need to unlock the iPhone if it is locked with a passcode, and tap Trust option when the dialog "Trust This Computer" appears on the iPhone.

recover iphone photos

Step 2: Scan Data and Preview Data

Once connected successfully, you will see iPhone model and Start Scan button. Click Start Scan button to start scanning.

scan data

Once the scanning is completed, all data found displays according to file types on the left part. Total file number shows beside the file type.

Messages belong to Text Content Recovery classification.

Highlight the Messages to view detailed contents. The deleted messages distinguish from the existing contents by red color. Click one phone number to expand conversation thread.

recover iphone messages

Check Only display the deleted items option at the left bottom will filter the deleted contents quickly.

recover iphone messages

Step 3. Choose Data to Recover

Check the phone number that includes the conversation contents you need, and then click the Recover button.

recover iphone messages

The Save As window pops up that allows to change the output folder and file type. Messages can be saved to computer as .xls, .xml and .txt file.

recover iphone messages

Step 4: Check Recovered Data

After recovery, you can open the output folder to check the recovered data.

7. How to Recover iPhone Contacts

Step 1: Launch iPhone Data Recovery and Connect iPhone to Get Started

Launch iPhone Data Recovery on your computer, the default recovery mode is Recover Data from iOS Device.

Connect iPhone to computer. You need to unlock the iPhone if it is locked with a passcode, and tap Trust option when the dialog "Trust This Computer" appears on the iPhone.

connect iphone

Step 2: Scan Data and Preview Data

Once connected successfully, you will see iPhone model and Start Scan button. Click Start Scan button to start scanning.

scan data

Once the scanning is completed, all data found displays according to file types on the left part. Total file number shows beside the file type.

Contacts belong to Text Content Recovery classification. Highlight the Contacts to view detailed contents. The deleted Contacts distinguish from the existing contents by red color.

recover iphone contacts

Check Only display the deleted items option at the left bottom will filter the deleted contents quickly.

recover iphone contacts

Step 3. Choose Data to Recover

Check the Contacts you would like to recover, and then click the Recover button.

recover iphone contacts

A Save As window pops up that allows to change the output folder and file type. Messages can be saved to computer as .xls, .xml, .txt and .vcf file.

recover iphone contacts

Step 4: Check Recovered Data

After recovery, you can open the output folder to check the recovered data.

8. How to Recover Other Data in iPhone

iPhone Data Recovery supports to recover up to 16 types of data. This guide gives an example of the steps to recover WhatsApp Messages.

Step 1: Launch iPhone Data Recovery and Connect iPhone to Get Started

Launch iPhone Data Recovery on your computer, the default recovery mode is Recover Data from iOS Device.

Connect iPhone to computer. You need to unlock the iPhone if it is locked with a passcode, and tap Trust option when the dialog "Trust This Computer" appears on the iPhone.

connect iphone

Step 2: Scan Data and Preview Data

Once connected successfully, you will see iPhone model and Start Scan button. Click Start Scan button to start scanning.

scan data

Once the scanning is completed, all data found displays according to file types on the left part. Total file number shows beside the file type. For example, WhatsApp belongs to App Data Recovery classification.

Highlight the WhatsApp to view detailed contents. The deleted Contacts distinguish from the existing contents by red color. Click the WhatsApp account to expand conversation thread.

recover other data

Check Only display the deleted items option at the left bottom will filter the deleted contents quickly.

recover other data

Step 3. Choose Data to Recover

Check the WhatsApp account that contains the message thread you want, and then click the Recover button.

recover other data

The Save As window pops up that allows to change the output folder and file type. Messages can be saved to computer as .xls, .xml, and .txt file.

recover other data

Step 4: Check Recovered Data

After recovery, you can open the output folder to check the recovered data.

9. How to Fix When NO Data Found in iPhone

If the iPhone Data Recovery finds 0 data in your iPhone, even those none deleted, try this solution.

When the iPhone Data Recovery only finds the data that are present in iPhone, and none of deleted data found, please check whether your iPhone was recently iOS restored or factory reset. iOS restore will erase all data in iPhone and make it a new device, and data lost in this process cannot be found by any means.

Recover Data from iTunes Backup File and Recover Data from iCloud Backup File are working for you whenever this happens.

Read here to recover data from iTunes backup file.

Read here to recover data from iCloud backup file.

Data Security

1. iCloud Backup

Apple's iCloud service lets users sync a staggering amount of data between Macs, Windows PCs, and iPhones, and iPads. Though Apple says it stores this data securely in an encrypted format, just how safe is it to save data online? How to prevent the data from being hacked? Let alone the 5GB free storage limit in iCloud?

A more security way is to save data to local computer. To enhance security, we can even create password to protect the local folder from being modified.

Tenorshare iPhone Data Recovery is one of the tools to export data to local computer freely. One of the outstanding conveniences is that we can back up data selectively and check the contents whenever we need instead of restoring the iPhone from iCloud backpu by erasing all present data.

Learn how to back up data from iPhone to computer.

2. Recover Data from iTunes Backup File

Tenorshare iPhone Data Recovery will detects all copies of iTunes backups on your computer. This recovery mode enables you to retrieve data from previous iTunes backup without iPhone connected. One of the prominent differences from restoring iTunes directly is that it enables you to scan data, preview data, and select those you need only to retrieve.

Step 1: Select iTunes Backup File to Get Started

Choose Recover Data from iTunes Backup File on the top of iPhone Data Recovery. It automatically detects and displays all iTunes backups with different time and date. Select the backup file that stores the data you need to retrieve.

recover data from itunes backup

Step 2: Scan Data and Preview Data

Click Start Scan button to start scanning. Once completed, Tenorshare iPhone Data Recovery displays data according to different classifications. Tap the file type on the left to preview detailed data. The scan results contain both deleted and existing items of your iPhone. The deleted data distinguish from the existing contents by red color.

recover data from itunes backup

Tick Display deleted items only at the left bottom will filter deleted items especially.

recover data from itunes backup

Step 3: Check Items to Recover

Having checked the detailed data, you can pick up the data you need and click Recover button.

recover data from itunes backup

The Save As window pops up that allows to change the output folder and file type.

The existing photos will be recovered to original formats, whereas the deleted photos will be recovered to .jpg formats only. Other types of data support to export to .xml, .xls, .txt file, and Contacts supports .vcf export even.

recover data from itunes backup

Step 4: Check Recovered Data

After recovery, you can open the output folder to check the recovered data.

3. Recover Contacts As VCF file

Exporting Contacts to VCF file allows transferring the Contacts to iPhone through iTunes or Outlook.

Check the Contacts you would like to recover, and then click the Recover button.

recover data from iphone

A Save As window pops up that allows to change the output folder and file type. Choose vcf files (.vcf) in the drop-down options of Save as type.

recover as vcf file

Tip: Learn more here.

4. Recover Data in DFU Mode

The iPhone DFU Mode is a mode you can put your iPhone, or other iOS device, into that allows you to make very low level modifications to the software running the device.

When your iPhone is DFU mode entered, exit it first before using Tenorshare iPhone Data Recovery to recover data.

Exit DFU Mode:

Method 1: Exit DFU Mode with iTunes

Method 2: Exit DFU Mode with ReiBoot

ReiBoot is a free and easy to use tool which allows you to easily put iPhone/iPad/iPod touch into and out DFU mode and Recovery Mode.

Download ReiBoot and install to your computer.

After the rebooting process, your iOS Device is already out of DFU mode.

Once iPhone exits of DFU Mode successfully, you can use Tenorshare iPhone Data Recovery to recover data freely. Learn to Recover Data with iPhone Data Recovery.

5. Failure to Recover Data from iPhone in Recovery Mode

When iPhone is stuck in Recovery Mode, iTunes cannot access to iPhone info and requires you to restore. Tenorshare iPhone Data Recovery also cannot access to the iPhone data when the iPhone is stuck in Recovery Mode.

Please Exit Recovery Mode first.

Exit Recovery Mode:

Method 1: Exit Recovery Mode Manually

Method 2: Exit DFU Mode with ReiBoot

ReiBoot is a free and easy to use tool which allows you to easily put iPhone/iPad/iPod touch into and out DFU mode and Recovery Mode.

Download ReiBoot and install to your computer.

After the rebooting process, your iOS Device is already out of Recovery mode.

Once iPhone exits of Recovery Mode, you can use Tenorshare iPhone Data Recovery to recover data freely. Learn to Recover Data with iPhone Data Recovery.

6. iTunes Backup Unreadable

iTunes is an older way to back up your iOS device. iTunes backs up everything: applications, application data, contacts, photos, and all content stored on your device. This is good for a few reasons, but still inconvenient in some ways due to the fact that iTunes restoration doesn't support to scan selectively and preview, and all current device data will be erased completely.

Tenorshare iPhone Data Recovery helps you recover important data to local computer, and you can back up whenever you need without replacing the previous backup. The backup data by Tenornshare iPhone Data Recovery can be read/write and selectively to recover without erasing the existing data in iPhone.

More info here.

Other Question

1. Stuck in Recovery Mode When Upgrading to iOS 8

iOS users are now able to upgrade their old iPhone, iPad and iPod touch to the newest iOS 8 officially. But history has taught us that every big update would probably cause some problems during the process. The iOS 8 update requires at least 5.8GB free storage for temporarily storing the download during the update.

Should anything go wrong during the update, your iPhone might be stuck in recovery mode: non-responsive, with iTunes logo and a charging cable on the screen. iTunes does not recognize and pops a message saying that there is an iPhone that is in Recovery Mode and needs to be restored before you can use it.

Tenorshare ReiBoot is the rescuer. It is a freeware to put iPhone out of Recovery Mode without iTunes.

Download ReiBoot and install to your computer.

Step 1: Connect your iPhone to Computer and Run ReiBoot

Connect your iOS Device (which is already stuck in Recovery mode) to your computer via a USB cable. Launch ReiBoot, it will recognize your device in Recovery mode.

reiboot

Step 2. Start to Exit Recovery Mode

Click the button "Exit Recovery Mode" and wait for the device to boot up. You are recommended not to operate the iPhone in the process.

reiboot

After the rebooting process, your iOS Device is already out of Recovery mode.

Get more info here.

Lost data during iOS update? Use Tenorshare iPhone Data Recovery to recover the lost data. Learn to Recover Data with iPhone Data Recovery.

2. iPhone is Water Damaged

It's a sad fact that iPhones get damaged all the time. One of the most common cases is certainly water damage.

So you dropped your iPhone in the bath, the sea or the toilet, and you want to fix it, dry it out, and recover the data inside. Here's how to rescue data from water damaged and non-responsive iPhone.

Get more info here.

3. Smashed iPhone and Broken Home Button

Did the screen of your iPhone smash when it slipped from your hand? Did you drop your iPhone in the toilet? It's happened to the most of us. When this happened, before we contact Apple to replace a new iPhone, one more important thing is to rescue the data in iPhone. Learn how to back up data from iPhone to computer.

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