If you are having a Samsung Galaxy S6, or other Galaxy series device, you should not be strange with Blue Screen of Death (BSOD), that is, the Samsung Galaxy phone got stuck on blue screen and you cannot turn it off. Let’s see a topic on Android forums:
“My S4 has always froze. It's annoying, but it doesn't bother me that much. But recently I've gotten the infamous blue screen of death twice within 24 hours and I think there may be something wrong with my phone. Any thoughts? “
When an Android phone caught a blue screen of death, it might restart itself after about a minute, and then the blue screen hit again after a while, or sometimes it happens once every week or month.
Then, what solutions you could try to fix the Blue Screen of Death Samsung Galaxy have?
When you got a blue screened Android mobile phone, one of the follow suggestions may do the trick and get Android device out of the Blue Screen of Death.
When an Android phone is stuck and responds to no action, wait for a while patiently. If still no response, we suggest take the battery out of the phone and insert again. This is also called a software reset.
Remove the back cover of your Samsung Galaxy phone and take the battery out of the phone. Let the phone stay cold without battery for 5-10 minutes. And then reinsert the battery again and install the back cover.
Restart your phone as normal and the blue screen problem might be fixed.
If you are using the new Galaxy S6 / S6 Edge that have a non-removable battery, this solution does not do the trick. Try the second method below.
A hardware factory reset should be used as a last resort to fix the BSOD.
Here are the steps to reset a Samsung Galaxy Smart Phone or Tablet
That is the two solutions to fix the Black Screen of Death occur on Samsung Galaxy and other Android devices. If neither helps, it might be a hardware issue. You should send to Samsung warranty repair center.comments powered by Disqus